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In a decisive move reinforcing homebuyer protection, MahaRERA has pulled up a Mumbai-based developer for assigning parking slots in a different wing than where the buyers had purchased their homes. This case reflects the Authority’s firm commitment to upholding responsibilities laid out under the Real Estate (Regulation and Development) Act.
The Core Issue: Parking Assigned Outside Buyer Wing
The matter was brought forward by three buyers of the "Veena Serenity" project in Tilak Nagar, developed by Veena Developers. They had bought homes in wings D and E between 2018 and 2020, collectively investing more than ₹3.5 crore. Each purchase included one mechanical puzzle parking slot.
Instead of getting parking in their respective wings, the buyers were assigned spots in Wing C. Subsequently, as cooperative societies were formed, wings A, B, and C were grouped into one, while D and E made up another. This left the D and E wing buyers without access to the C-wing parking area, as the C-wing society denied them entry.
Though allotment letters and stickers were issued by the developer, buyers claimed the parking slots were not clearly numbered or physically marked a requirement under MahaRERA norms.
Also Read: Telangana RERA Penalises Builder for Not Registering Project, Exceeding Approved Parking Slots
Buyers Left in Limbo, Developer Unresponsive
The buyers stated that despite multiple follow-ups with the developer since 2021, there was no resolution. A major grievance was the lack of clearly defined parking numbers in official allotment documents.
As per a 2021 circular issued by MahaRERA, all parking spaces must be visibly marked, numbered, and explicitly linked to apartment units. The complainants pointed out that the project’s sanctioned layoutavailable on MahaRERA’s own portal—did reflect adequate parking across all five wings. Yet, the developer did not confirm the precise location or offer written assignment of parking within wings D and E.
MahaRERA’s Verdict: Service Deficiency Confirmed
After the developer failed to appear in three scheduled hearings, MahaRERA issued an ex-parte judgment on July 10, 2025. The order concluded:
"The Authority finds that the respondent’s failure to allot specific, dedicated parking spaces constitutes a deficiency in service and a breach of obligations under RERA."
As a corrective action, the authority directed the developer to assign and hand over clearly marked and numbered puzzle parking slots within wings D and E—to each of the affected buyers within 60 days.
What This Means for Developers and Buyers
This ruling further strengthens MahaRERA’s stance on consumer-centric regulation in Maharashtra’s real estate sector. Developers are being held accountable not just for construction, but also for delivering on post-possession promises such as parking.
The decision also acts as a reminder to developers to strictly follow sanctioned layouts and accurately reflect parking and other amenities in agreements. Overlooking such details can lead to legal repercussions and reputational damage.
Also Read: RERA Has Authority to Act Against Developers, Says Maharashtra Minister
Final Word
With this verdict, MahaRERA has underscored its commitment to transparency and fair practices. Homebuyers now have clearer evidence that the Authority is responsive and effective in addressing grievances.
As urban housing grows more complex, regulatory vigilance by MahaRERA is playing a critical role in shaping a trustworthy and transparent real estate environment.
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Ans 1. The buyers of flats in Wings D and E of Veena Serenity were assigned parking slots in Wing C, which was later part of a different cooperative society. This denied them access to their allotted parking and created a dispute over rightful parking allocation.
Ans 2. MahaRERA concluded that the developer’s failure to assign clearly marked and wing-specific parking slots violated RERA norms. This lack of compliance with allocation and marking rules was deemed a service deficiency and a breach of obligations.
Ans 3. The buyers claimed their allotment letters lacked specific parking slot numbers, and that despite paying for mechanical puzzle parking, they were never assigned spots in their own building wing. The developer also failed to respond to repeated follow-ups.
Ans 4. MahaRERA ordered the developer to assign and hand over properly numbered puzzle parking slots within Wings D and E to the buyers within 60 days. The order came after the developer failed to attend three hearings.
Ans 5. The verdict reinforces the need for developers to strictly follow sanctioned layout plans and clearly communicate parking assignments. For buyers, it signals that regulatory authorities will support genuine grievances and enforce compliance under RERA.