Bengaluru to Launch Mobile App for e-Khata, Promises Faster Property Services

The Greater Bengaluru Authority (GBA) is set to launch a new Bengaluru mobile app for e-Khata within the next 10 days, aiming to make property services simpler, faster, and more accessible. This initiative marks another significant step in the city’s ongoing digital transformation, especially in property documentation services.

For decades, property owners in Bengaluru had to rely on manual or semi-digital processes for critical services like e-Khata applications. The launch of a dedicated mobile app is expected to reduce waiting times, improve efficiency, and provide property owners with a seamless experience right from their smartphones.

The Objective of the New Mobile App

The primary goal of the Bengaluru mobile app for e-Khata is to simplify the application process and improve accessibility for property owners. Until now, citizens could apply for e-Khata only through the official website, Bengaluru One centres, or cyber centres.

While these platforms were an improvement over traditional offline processes, they still created hurdles for many people who were not comfortable navigating multiple channels. By shifting the process to a mobile-based platform, GBA is ensuring that applications can be submitted from anywhere, anytime, using just a smartphone.

This move reflects the broader push towards citizen-friendly governance, where convenience and accessibility take priority.

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How the App Will Work

According to officials, the Bengaluru mobile app for e-Khata will function as an extension of the already operational web platform. Property owners or their authorized representatives can use the app to apply for e-Khata in a much more streamlined manner.

Users will be able to:

• Submit applications directly through the app.
• Upload required documents digitally.
• Track the status of their application in real-time.
• Receive notifications about updates or approvals.

By eliminating the need to visit centres physically or rely on third-party services, the app is expected to speed up both submission and approval processes.

Required Documents for e-Khata Application

To complete the application process on the new mobile app, applicants will still need to provide key documents, but the difference lies in how easily these can now be uploaded and managed digitally. The required documents include:

• Sale deed number of the property.
• Latest property tax receipt.
• Aadhaar number and registered mobile number.
• Encumbrance certificate (Form-15).
• A clear property photograph.
• Location details of the property.
• Bescom electricity bill number.

Digital submission of these documents reduces paperwork, saves time, and enhances transparency in the entire process. Instead of submitting physical copies and waiting for manual verification, the new app ensures everything is consolidated in one place.

Growing Demand for Digital Property Services

Bengaluru has seen a steady shift toward digitization in property management services. Since the rollout of e-Khata services on the web platform last year, the system has been handling 2,000 to 3,000 applications daily.

The demand clearly reflects property owners’ willingness to adopt digital platforms for essential services. Officials believe that the introduction of the Bengaluru mobile app for e-Khata will further accelerate this trend by making the process even more convenient.

With more people now relying on smartphones for financial, legal, and property-related services, the mobile app is a natural progression in the city’s digital journey.

Scale of e-Khata in Bengaluru

The e-Khata initiative already covers an enormous scale in Bengaluru. According to data shared by the Greater Bengaluru Authority:

• The city has around 25 lakh properties.
• Of these, more than 24 lakh draft e-Khatas have been uploaded online.
• Over 15 lakh draft e-Khatas have already been downloaded by property owners.
• So far, 7.59 lakh applications have been submitted for final e-Khata issuance.
• Since October last year, around 7.5 lakh final e-Khatas have been successfully issued.

These numbers highlight not just the scale of Bengaluru’s property landscape but also the massive potential for further adoption once the mobile app is live.

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Benefits of the Bengaluru Mobile App for e-Khata

The launch of this app is expected to deliver several tangible benefits to property owners across Bengaluru:

• Faster application process: Reduced turnaround times for submission and approval.
• Greater convenience: Applications can be filed from anywhere, anytime.
• Reduced dependency on centres: No need to rely on Bengaluru One or cyber centres.
• Enhanced transparency: Digital records make the process more accountable.
• Improved accessibility: Encourages wider adoption among citizens who are more comfortable using mobile apps than websites.

These benefits will not only make life easier for property owners but also reduce the administrative burden on GBA, enabling them to process applications more efficiently.

Conclusion

The launch of the Bengaluru mobile app for e-Khata represents a major milestone in the city’s journey toward digital governance. By offering faster, more transparent, and more convenient property services, the app will significantly improve the experience for property owners.

With nearly all properties in Bengaluru already integrated into the e-Khata system, the mobile app is set to bridge the last gap ensuring seamless access for everyone.

As the city prepares for its launch within 10 days, the initiative stands as a clear example of how technology can enhance governance, streamline services, and make life simpler for millions of citizens. Bengaluru’s digital-first approach is not just about efficiency but also about setting a benchmark for other Indian cities to follow.